| No | PIC ID | Total Tiket | Rata-Rata Respon & Pengerjaan | Total SLA (Laporan → Selesai) | ||
|---|---|---|---|---|---|---|
| 1. Laporan → Tiket (Respon Awal) |
2. Tiket → Dilaksanakan (Penugasan Lapangan) |
3. Dilaksanakan → Selesai (Eksekusi Pengerjaan) |
||||
| 1 | 6734962060 - Erfan Yulianto | 30 Tiket | 9 mnt 4 dtk | 43 mnt 44 dtk | 33 mnt 57 dtk | 1 jam 26 mnt 45 dtk |
| 2 | 1452869256 - Imam Hanafi | 26 Tiket | 5 mnt 11 dtk | 22 mnt 21 dtk | 1 jam 27 mnt 17 dtk | 1 jam 54 mnt 49 dtk |
| 3 | 1327655834 - Heri Suliyanto | 26 Tiket | 4 mnt 10 dtk | 20 mnt 30 dtk | 11 mnt 12 dtk | 35 mnt 52 dtk |
| 4 | 922359205 - Dikadika Dikadika | 24 Tiket | 6 mnt 52 dtk | 37 mnt 31 dtk | 1 jam 35 mnt 48 dtk | 2 jam 20 mnt 11 dtk |
| 5 | 7573528097 - Dana | 22 Tiket | 8 mnt 23 dtk | 31 mnt 40 dtk | 1 jam 30 mnt 35 dtk | 2 jam 10 mnt 38 dtk |
| 6 | 6065085669 - M Ihsan | 21 Tiket | 2 mnt 44 dtk | 25 mnt 30 dtk | 1 jam 6 mnt 36 dtk | 1 jam 34 mnt 51 dtk |